If a tree has fallen on your house, your safety comes first. Follow these steps to protect your family, your property, and your claim.
Step 1
Make Sure Everyone Is Safe
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​Get all occupants away from the damaged area
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Do not enter rooms under impact zones or sagging ceilings
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Avoid touching any debris inside the structure
Step 2
Call a Qualified Tree Service Immediately
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Contact a reputable, insured tree service as soon as possible
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* Do not attempt to remove the tree yourself *
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response is handled on a first-come, first-served basis, so delays can significantly extend wait times
Step 3
Contact Your Insurance Company and Start a Claim
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Notify your insurance provider as soon as possible after the storm damage occurs
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Begin the claim process early so documentation and inspection scheduling can move forward, and our team can assist with insurance claim support, including damage documentation, photos, and detailed estimates for storm-related tree work.
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In many windstorm tree failure situations, full visibility of roof and structural damage may be limited until the tree and debris are stabilized or removed, allowing safer and more complete access for inspection
Step 4
Document the Damage
(If It Is Safe to Do So)
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Take photos and videos from safe ground-level positions when possible
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Capture overall structure damage as well as specific impact areas
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Do not enter unsafe rooms, climb onto the roof, or stand under unstable debris
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If there is active water intrusion and it is safe, place containers or tarps to reduce interior damage
Note: Documentation helps provide a clear record of storm impact for your insurance claim and assists adjusters in understanding the extent of damage. For help with this process, see our Insurance Claim Support services.
Michael Shults
ISA Certified Arborist (KY-9995A)
Over 20 years of field experience in tree care and storm damage response. Focused on hazardous tree removals, structural failures, and emergency storm mitigation work. This guide reflects real-world conditions encountered during active storm response operations.