FAQ
GENERAL TREE CARE
1. What tree services does Shults Tree Service offer in Louisville, KY?
We provide tree removal, trimming, pruning, storm cleanup, stump grinding, land clearing, and ISA-certified arborist inspections.
2. Are you an ISA-certified arborist, and what does that mean for homeowners?
Yes. ISA certification means we’re trained, tested, and qualified to diagnose tree health, manage hazards, and follow industry-standard safety and pruning practices.
3. How do I know if a tree is dangerous or needs to be removed?
Signs include leaning, dead branches, cracked trunks, fungus at the base, or limbs hanging over structures. We can inspect and confirm.
4. Do you offer free estimates for tree work?
Yes — all estimates are free and no-obligation.
5. What is the best time of year to trim or prune trees in Kentucky?
Most trees do best with fall or winter pruning, but safety-related branches can be trimmed anytime.
6. Why is proper pruning important?
It improves structure, prevents breakage, increases airflow and sunlight, and keeps the tree healthy long-term.
7. How do I know if my tree is diseased or dying?
Look for dead limbs, peeling bark, mushroom growth, hollow spots, or sudden leaf drop. We diagnose this during an arborist evaluation.
TREE REMOVAL
8. How much does tree removal cost in Louisville, KY?
Costs vary by size, location, and difficulty but typically range from a few hundred dollars to several thousand for large or hazardous removals.
9. What factors affect the removal price?
Tree size, access, proximity to structures, hazards, equipment needed, and cleanup.
10. Can you remove large or hazardous trees near power lines or houses?
Yes. We specialize in technical and hazardous removals.
11. Do you handle emergency tree removals after storms?
Yes — we offer rapid response for downed trees and dangerous limbs.
12. Will my yard be damaged during the removal process?
We use protective mats, controlled rigging, and careful methods to minimize impact.
13. Do you clean up all debris afterward?
Yes — logs, limbs, and brush are fully removed unless the customer requests otherwise.
STORM DAMAGE / EMERGENCY WORK
14. Do you offer 24/7 emergency storm cleanup?
Yes. We respond to urgent storm damage situations day or night.
15. Can you remove limbs hanging over a roof?
Absolutely — we safely remove overhead hazards without damaging the structure.
16. How quickly can you respond to storm emergencies?
Response time is typically same-day, depending on call volume during major storms.
STUMP GRINDING
17. Do you provide stump grinding or stump removal?
Yes — we offer stump grinding for nearly any size stump.
18. Why grind a stump instead of leaving it?
It prevents regrowth, removes tripping hazards, improves curb appeal, and allows replanting or landscaping.
19. How deep do you grind stumps?
Typically 6–12 inches below ground depending on your needs.
20. What does stump grinding cost in Louisville, KY?
Price depends on stump width and location, usually ranging from $100–$300+ per stump.
FIREWOOD
21. Do you sell firewood in Louisville, KY?
Yes — we sell high-quality, seasoned hardwood firewood during the cold season.
22. What type of wood do you use for firewood?
Mostly oak, maple, and other hardwoods from local tree work.
23. Is your firewood seasoned and ready to burn?
Yes — all firewood is fully seasoned for clean, efficient burning.
24. Do you offer delivery for firewood?
Yes — we deliver to most Louisville-area locations.
25. When is firewood available each year?
Usually fall through winter — limited supply each season.
26. What should I do if you are sold out of firewood?
Join our early-season list so you’re the first to be notified when the next batch is ready.
ENVIRONMENTAL PRACTICES
27. What do you do with the wood from removed trees?
We recycle it into firewood, mulch, and repurposed products whenever possible.
28. Do you recycle or repurpose the wood you cut down?
Yes — sustainability is part of our process.
29. Are your tree care methods environmentally friendly?
Yes — we use proper pruning, minimal-impact equipment, and waste-reduction practices.
30. How do you minimize waste during removals and pruning?
By sorting wood, chipping brush, recycling logs, and avoiding unnecessary landfill use.
INSURANCE, LICENSES, & SAFETY
31. Are you licensed and fully insured?
Yes — we carry full liability and workers’ compensation coverage.
32. What kind of insurance should a tree service company carry?
General liability, workers’ comp, and equipment coverage — we carry all required protection.
33. How do you keep my property safe during tree work?
We use rigging systems, spotters, mats, and careful planning.
34. Why hire a professional instead of doing tree work yourself?
Tree work is dangerous, requires training, and mistakes can cause serious injury or home damage.
LOCAL / LOUISVILLE SPECIFIC
35. Do you service all neighborhoods in Louisville, KY?
Yes — we serve the entire Louisville metro area.
36. Do you offer tree service in Jeffersontown, Middletown, or Fern Creek?
Yes — those areas are part of our regular service zone.
37. How long have you been serving Louisville?
Over 30 years of combined experience.
38. What sets Shults Tree Service apart?
ISA credentials, safety-focused methods, seasoned firewood, honest pricing, and decades of experience.
PROPERTY CARE & CUSTOMER CONCERNS
39. Will you protect my lawn and driveway during tree work?
Yes — we use mats and controlled equipment to avoid ruts or damage.
40. Do you haul away all debris?
Yes — everything is removed unless the customer wants to keep the wood.
41. How soon can you schedule tree trimming or removal?
Typically within a few days to a week, depending on workload.
42. How long does a job take?
Most jobs take a few hours; large removals may take a full day.
43. Can you handle tight-access or backyard trees?
Yes — we specialize in difficult access and climbing-based removals.
44. Do you offer preventative maintenance?
Yes — pruning, health assessments, and hazard evaluations.
45. Why should I prune my trees regularly?
To prevent breakage, reduce storm damage, and keep the tree healthy.
PRICES & PAYMENTS
46. Do you offer financing or payment plans?
Not typically, but we work with customers on large jobs when needed.
47. How do you price firewood?
By Rick, based on quantity and delivery distance.
48. Are your estimates firm, or can the price change?
Our estimates are firm unless the scope changes.
49. What forms of payment do you accept?
Cash, card, or check.
